What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just Purchased a Premium license and the canceled it accidentally. What do I do now?

    Asked by bahare_kh on November 25, 2013 at 01:56 PM

    I don't want to get double charged.



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    JotForm Support

    Answered by Mike_T on November 25, 2013 at 03:00 PM

    Let me please inform you that your account will stay Premium until the time you have paid for expires (December 24, 2013). Then, you will be asked to re-subscribe. There is nothing to worry about, we do not remove forms and data even on free plans.

    Please feel free to contact us if you need any further assistance. We will be happy to help.