System wide PDF issue

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    VJG
    Asked on March 09, 2021 at 07:57 PM

    FYI I had a client report an issue with PDFs (which I was able to replicate with several of forms ) It will not open the pdf & gives following error.

    1615337812_60481954568e7_

    Screenshot
  • Profile Image
    Mike_G
    Answered on March 10, 2021 at 12:12 AM

    We just got an update from our developers that the issue with the downloaded PDF submission being corrupted or showing an error when opened has already been fixed. Kindly check on your end if you are now able to download the PDF copy of your form submissions without any issues. Otherwise, please do not hesitate to contact us again anytime and we will be glad to help you.

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    VJG
    Answered on March 10, 2021 at 09:28 AM

    All set! Thanks