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    Asked on March 09, 2021 at 10:17 PM

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    Answered on March 10, 2021 at 04:05 AM

    Hi there,

    Thanks for reaching out to us.

    Kindly note that this happened because the "Require log-in to view uploaded files." option is enabled in your account settings, therefore please disable it as shown below.

    1586909100Screenshot_2020-04-15 JotformI hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.