Form Whitlisting

  • Profile Image
    Techloq
    Asked on March 09, 2021 at 11:00 PM

    Hello!

    Thank you AGAIN for your amazing customer service!

    This is more of a precaution:

    We worked on redesigning a form we use for customers to customize their account with us the current version is https://form.jotform.com/201199168635159

    We designed the new one on another (free) account https://form.jotform.com/210324996070050.

    While working on that new one the account was locked multiple times due to the system flagging the "create a password" field as spam, we use the field to allow the customer to CREATE a password, not a share an existing one.

    We just cloned the form to our paid account and we really cannot afford the account to be locked as we rely on it to collect customers inputs regularly. https://form.jotform.com/210678852863164

    Please whitelist the form on this account as well so we don't experience any outage of service.

    Thank you so much!

  • Profile Image
    Rehan_F
    Answered on March 10, 2021 at 04:50 AM

    Greetings,

    Thank you for your feedback. As you have this form in a paid account so it will not get suspended automatically. You'll be sent a notification by our Reviewers team about the form first in case if it is flagged.

    Should you have any other concerns then please let us know.

    Thanks