Jotform PDF forms are not downloading

  • HydePlumbing
    Asked on March 9, 2021 at 11:02 PM

    Hello

    I've been having issued with Jotform today where the form downloads but when I try and open the PDF I get an error.

    Earlier in the day, I could download the PDF however, photo's were missing from the form and after multiple attempts to fix it, I then started receiving the download error.


    Can you please assist?


    Jotform Thread 2954775 Screenshot
    Page URL: file:///C:/Users/User/Downloads/Roof-Inspection-Report%20(34).pdf
  • Elton Support Team Lead
    Replied on March 10, 2021 at 3:29 AM

    We sincerely apologize for the inconvenience caused. The problem is now fixed. Images should load fine now.

    Thanks!