How to change email address used to receive submission emails?

  • Profile Image
    mindandbody
    Asked on November 25, 2013 at 05:37 PM

    Gosh folks. With all the great things Jotform does, isn't anyone able to SIMPLIFY this process to switch emails that the form results goes to??

    I need this form --->  http://mindandbodyde.com/contact.html

     

    to go to: lisa@mindandbodyde.com

     

    Anyone know how to do this EASILY????

     

    I've switched the email on the account, added user email but still it continues to go to a DIFFERENT email that I first set up with.

  • Profile Image
    ashwin_d
    Answered on November 25, 2013 at 09:03 PM

    Hello mindandbody,

    I'm sorry for the trouble caused to you.

    Please be noted that changing your account email address will not change the email address which is used to receive submission emails. You should actually change the "Recipient E-mail" address of your form's notification alert.

    Here is a guide which should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Do get back to us if you have any questions.

    Thank you!