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    How to change email address used to receive submission emails?

    Asked by mindandbody on November 25, 2013 at 05:37 PM

    Gosh folks. With all the great things Jotform does, isn't anyone able to SIMPLIFY this process to switch emails that the form results goes to??

    I need this form --->  http://mindandbodyde.com/contact.html


    to go to: lisa@mindandbodyde.com


    Anyone know how to do this EASILY????


    I've switched the email on the account, added user email but still it continues to go to a DIFFERENT email that I first set up with.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on November 25, 2013 at 09:03 PM

    Hello mindandbody,

    I'm sorry for the trouble caused to you.

    Please be noted that changing your account email address will not change the email address which is used to receive submission emails. You should actually change the "Recipient E-mail" address of your form's notification alert.

    Here is a guide which should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Do get back to us if you have any questions.

    Thank you!