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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Background and border issue - tried searching forum...no luck

    Asked by fivetownhoopdreams on November 25, 2013 at 05:58 PM

    I see that there is a recent issue with backgrounds and borders on images,  I looked at the last post, tried to click on the link to the previous post about it, but it will not load, it just keeps refreshing the page - 

    So, my issue is on any "solid" template, the back ground does not show properly, and the edge borders are gone, as in here:



    I also have Cloudflare running on our server if this matters.



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    Answered by Cesar on November 25, 2013 at 09:35 PM

    I'm not too sure I am understanding the problem properly I do see borders being defined on the fields and the solid white background on the form is also part of the container div it is embedded on.

    Kindly elaborate further on these 2 points. If possible point out the issues with screenshots to assisto you further.

    There was a situation with field positioning affecting fields just recently, but this has since been fixed. Do let us know also if the issue you describe is currently persisting. 

    If possible do try clearing your form's cache and check if the form displays as desired on the form editor. Thank you.


    Related Article:


    How to upload and add screenshots to support forum?