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starzwaiverAsked on March 10, 2021 at 10:48 AM
I had to delete two files to be able to create new ones that I need to use immediately. But it is still saying that I need to upgrade. I do not w
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Nikola JotForm SupportReplied on March 10, 2021 at 2:56 PM
If I understood correcly, you are unable to create a new form.
You have a free account that can have up to 5 active forms. You currently have 18 forms on your account. To create a new form, you will need to disable or delete 14 forms.
Related Guide: Understanding Your Account Usage and Limits
I also saw that your account is a Sub-Account User of the account starsandstripesmgmt. So another option is to move your active forms to that account.
Related Guide: How to transfer or share forms and data with another account