PDF Download question

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    kimberlycrest
    Asked on March 10, 2021 at 11:31 AM

    We used an existing PDF form to create a jotform. When we would receive a response back from a client, the email would include a download link for the form filled pdf version. That link is gone. Is there a way to get that back?


    Thanks

  • Profile Image
    VincentJay
    Answered on March 10, 2021 at 04:14 PM

    Hi,

    Please share the form link so we can check it further.

    You can also check your email notification and make sure that the PDF attachment option is enabled. If it is enabled, please disable it and enable it again then click the Save button. After that, please test the form and see if the issue still persists.

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