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lherronAsked on March 10, 2021 at 11:45 AM
My form is set to include pdf in notification email. Randomly we start getting emails with no pdf attached. When I go into edit JotForm, the pdf needs to be re-uploaded. Why is this randomly happening and how can I make it stop please?!?!?!
Currently I am referring to the COVID Booster form
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Welvin Support Team LeadReplied on March 10, 2021 at 4:54 PM
The error in the Smart PDF Forms builder is likely the reason why the attachment is failing. You do not need to re-upload the original PDF as it is there temporarily failing. I checked this through your form, and it's there, so I believe that was already fixed. If the issue persists, kindly update this ticket, and we will investigate further.
Thanks