Having problems Payments not showing in Square

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    Carolyn Jackson 
    Asked on March 10, 2021 at 11:53 AM

    We are using free version of Jotform to see if it will be something we can use for the association. We created a membership form that allows members to make payment using Square. However when members sign-up & entered their CC info payment in the form, it does not show as received in our Square account. We entered info to connect Square to the form. Now we don’t know where there funds are going. Please help. Thanks

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    Kiran
    Answered on March 10, 2021 at 04:56 PM

    We are not able to locate any accounts registered using your email address. We request you provide us with the form URL so that we can check and guide you in the right direction.

    We will wait for your response. Thank you!