-
lunarplaytimeAsked on March 10, 2021 at 1:24 PM
I pre-populated a text box. In the preview it fills the box left to right completely. But when I do a test and receive the email, the left third of the box is blank white space, the text is on the right side of the box.
The file I've uploaded is a screenshot of what it looks like in my email.
Page URL: https://form.jotform.com/210675417468159 -
Jovanne JotForm SupportReplied on March 10, 2021 at 7:48 PM
Hi, thank you for contacting support.
Kindly replace the email table source code with this one:
Please see that attached screenshots below for your guide:
I hope this helps. Let us know if you need further assistance.
-
lunarplaytimeReplied on March 11, 2021 at 11:03 AM
There is no replacement source code included here.
-
Jovanne JotForm SupportReplied on March 11, 2021 at 11:08 AM
Hi,
My apology, kindly replace the existing source code with this one:
<table border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#f7f9fc">
<tbody>
<tr>
<td height="30"> </td>
</tr>
<tr>
<td align="center">
<table border="0" width="500" cellspacing="0" cellpadding="0" bgcolor="#eeeeee">
<tbody>
<tr>
<td bgcolor="#EEEEEE" width="4"> </td>
<td bgcolor="#EEEEEE" width="30" height="36"><img style="display: block;" src="https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png" /></td>
<td style="font-size: 16px; vertical-align: middle; color: #f9922b; padding-top: 2px; line-height: 20px;" align="left" bgcolor="#EEEEEE"><strong>{form_title}</strong></td>
</tr>
</tbody>
</table>
<table border="0" width="500" cellspacing="0" cellpadding="0" bgcolor="#eeeeee">
<tbody>
<tr>
<td bgcolor="#EEEEEE" width="4"> </td>
<td align="center" bgcolor="#FFFFFF">
<table id="emailFieldsTable" class="mceEditable" border="0" width="100%" cellspacing="0" cellpadding="5">
<tbody id="emailFieldsTableBody">
<tr id="row_43" class="questionRow">
<td id="question_43" class="questionColumn" style="padding: 5px !important;" valign="top" bgcolor="white" width="170">Name</td>
<td id="value_43" class="valueColumn" style="padding: 5px !important;" bgcolor="white">{name}</td>
</tr>
<tr id="row_8" class="questionRow">
<td id="question_8" class="questionColumn" style="padding: 5px !important;" valign="top" bgcolor="#F3F3F3" width="170">Email</td>
<td id="value_8" class="valueColumn" style="padding: 5px !important;" bgcolor="#F3F3F3">{email}</td>
</tr>
<tr id="row_59" class="questionRow">
<td id="question_59" class="questionColumn" style="padding: 5px !important;" valign="top" bgcolor="white" width="170">Address</td>
<td id="value_59" class="valueColumn" style="padding: 5px !important;" bgcolor="white">{address}</td>
</tr>
<tr id="row_60" class="questionRow">
<td id="value_60" class="valueColumn" style="padding: 5px !important;" colspan="2" bgcolor="#F3F3F3">{input60}</td>
</tr>
</tbody>
</table>
</td>
<td bgcolor="#EEEEEE" width="4"> </td>
</tr>
<tr>
<td style="font-size: 4px;" bgcolor="#EEEEEE" height="4"> </td>
<td style="font-size: 4px;" bgcolor="#EEEEEE"> </td>
<td style="font-size: 4px;" bgcolor="#EEEEEE"> </td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td height="20"> </td>
</tr>
<tr>
<td>
<div style="text-align: center; font-size: 11px;">You can {edit_submission} and {all_submissions} easily.</div>
</td>
</tr>
<tr>
<td height="30"> </td>
</tr>
</tbody>
</table>
Please give it a try and let us know how it goes.
-
lunarplaytimeReplied on March 11, 2021 at 11:22 AMNow the only issue is that the font is a deep rose colour. I'd like it to
be black. I've looked at the code and I can't find where I would address
that.
... -
Jovanne JotForm SupportReplied on March 11, 2021 at 4:21 PM
Hi,
Please highlight all the text and set the text color to black.
Please give it a try and let us know how it goes.
-
Jovanne JotForm SupportReplied on March 11, 2021 at 4:22 PM
Hi,
Please highlight all the text and set the text color to black.
Please give it a try and let us know how it goes.
-
lunarplaytimeReplied on March 11, 2021 at 5:43 PM
Thank you! It's all set now, and I've learned some new stuff.