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  • Profile Image

    how can I change the format that the Purchase Order product displays in my email submission.

    Asked by RACRUSWAL on November 26, 2013 at 08:02 AM

    I need to have Code Quantity Product price in that order.  

    My Products {myProducts1}

    I need to break up {myProducts1} into

    Qty. Product Price

    Kind regards,

    Rachelle

    email purchase format product
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 26, 2013 at 10:24 AM

    I think  you are looking for to add a quantity option to your Payment form

     

    Please check this guide for further assistance, once you are done, the email message should be able to show both the quantity and the price

  • Profile Image

    Answered by RACRUSWAL on November 26, 2013 at 04:13 PM

    Thank you Jeannette for your response.

    I have a quantity but I need to format the Email so it appears Qty Product Price.

    I can only see one field entry for this {myProducts1}

     

    Thanks,

    Rachelle

  • Profile Image
    JotForm Support

    Answered by guilledutra on November 26, 2013 at 05:50 PM

    Hi,

    Please check this guide about separating payment info in order to customize your email notification layout, I'm afraid that this is what you are trying to achieve, correct me if I'm wrong.

    http://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Hope this helps.

    Please let us know if you need further assistance.

    Thanks

  • Profile Image

    Answered by RACRUSWAL on November 27, 2013 at 05:56 AM

    The payment section I am using is Purchase Order.  The email field tag I have available is {myProducts1} as this is contained in the wizard.  The email response when I add the field displays as follows;

     • PRODUCT XXXXXX (Amount: 200.00 GBP, Quantity: 20)

    • PRODUCT  XXXXX(Amount: 10000.00 GBP, Quantity: 1)

    • PRODUCTXXXXX (Amount: 500.00 GBP, Quantity: 1)

    Is there a way to display the order information in Tabed format? as it's difficult to read all in a clump like this.

    and I only want to see in the email the products that are ordered

    Thanks for your help.  I hope I'm being clear.  


  • Profile Image
    JotForm Support

    Answered by guilledutra on November 27, 2013 at 12:16 PM

    Hi,

    I'm afraid that it is not possible to extract only the product name from the product data shown on the email notifications, the available tags are:

    transactionid

    total

    product

    firstname

    lastname

    email

    addr

    city

    state

    zip

    country 

    For example: 

    If you need to show only the total amount, the placeholder should be like this {myProducts1:total}.

    {myProducts1:product} Will show the name and amount of each selected product.

    Thanks.