Is the site down? I'm having difficulty submitting a form.

  • Profile Image
    Asked on March 10, 2021 at 03:35 PM

    I'm receiving this message:

    504 ERROR

    The request could not be satisfied.

    CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. 

    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. 

    Generated by cloudfront (CloudFront)Request ID: 9h-fYIEBkgMTkP_HV0m7Qbl9Kd3gjDSXFgu4mv-dKYjyYdRvXF37oA==

  • Profile Image
    Answered on March 10, 2021 at 09:51 PM

    We are sorry for the inconvenience this may have caused. We experienced a heavy load on our database resulting in this issue, it should be fixed by now.

    Kindly test the form again and let us know if the issue persists on your end.