Jotform is not sending my data

We are using Jotform for scheduling our covid vaccines. The schedule is not submitting the form to my submissions when a patient submits but is taking the time slot off of the schedule. Is this a Jotform server issue right now? I'm getting error 404 i think

Please accept our sincere apologies for the inconvenience this may have caused. We have received an update from our backend team that the issue is should be fixed. Please check and let us know if you still experience any issue. We will be happy to take a look again. 

Thanks!