What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Issue adding payment to my form

    Asked by 625polk on November 26, 2013 at 02:46 PM

    I try to add paypal to my form and a box pops up that says:

     

    "You cannot add more than one payment tool. Please delete the existing one first."

     

    I do not see another payment tool on my form, nor did I add one to begin with.

     

    How do I fix this?

    Page URL:
    http://form.jotform.us/form/33285664534157

    style payment tool tool
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 26, 2013 at 04:32 PM

    Hi there,

    Thanks for providing the form URL. As of checking, I've found 1 field from the Payment Tool. This is the reason why you can't add another payment tool anymore. Keep in mind that only 1 payment tool can be added per form. We do not support multiple payment tools as of the moment.

    Thank you!