Issue adding payment to my form

  • Profile Image
    Asked on November 26, 2013 at 02:46 PM

    I try to add paypal to my form and a box pops up that says:


    "You cannot add more than one payment tool. Please delete the existing one first."


    I do not see another payment tool on my form, nor did I add one to begin with.


    How do I fix this?

  • Profile Image
    Answered on November 26, 2013 at 04:32 PM

    Hi there,

    Thanks for providing the form URL. As of checking, I've found 1 field from the Payment Tool. This is the reason why you can't add another payment tool anymore. Keep in mind that only 1 payment tool can be added per form. We do not support multiple payment tools as of the moment.

    Thank you!