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syed.jawadulhaqAsked on March 10, 2021 at 11:21 PM
Hi,
I am trying to integrate my Skrill payment account to my form. However, it is giving the error in the screenshot below when I try to submit the form:
How do I make sure that the payment process is working fine when I send this to a client. Please help.
Syed
Page URL: https://form.jotform.com/210687602015449 -
Octavius Executive Operations SpecialistReplied on March 11, 2021 at 6:17 AM
Hello,
I have cloned your form and tried to replicate the same issue on my end with our Skrill Test Merchant. Unfortunately, I could not do so. The form is working as expected.
To assist you better, could you please send us a screenshot of the console when you encounter the mentioned error.
How to get a console report from most common browsers?
Please make sure that the Merchant Account name is correct (i.e. the added email address) and ready to receive/accept skrill payments. It should be the one linked to your Skrill account.
You can also visit the "How to integrate Skrill with your form?" guide and try to re-integrate the Skrill integration to your form.
We are waiting for your response.