Cannot View the Uploaded Images on the Notification Email

  • inaroadah
    Asked on March 11, 2021 at 12:43 AM
    On the Patient History, there is an option to upload pictures. The pictures have a link in the notification email, however the notification email link to these pictures take you to a 404 error.
  • Octavius Executive Operations Specialist
    Replied on March 11, 2021 at 12:50 AM

    Hello,

    If you are trying to view the uploaded files in your forms via your Email, you have to log in to your JotForm account. Alternatively, you can uncheck the "Require log-in to view uploaded files" option to view the uploaded files via your Email.

    Here is a step by step guide for you to follow,

    1) Go to the My Account Settings and find the Privacy Section.

    2) Uncheck the "Require log-in to view uploaded files" option.

    1615441626 6049aeda85d7b Screen Shot 202 Screenshot 10

    If you need further assistance, please let us know.