White screen

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    Asked on March 11, 2021 at 04:06 AM

    Hi..I'm new to Jotform and have just got starter pack.

    I have constructed the form I need, its for afternoon tea ordering. I have sent it to myself to test it but have noticed a really annoying glitch. There are multiple choice sections for sandwiches and cake. Once a selection is made on sandwiches (I have set it to allow customers to choose three types) the section whites out? You then have to click outside the form to see the selection again?

    I'm not sure how to correct this...any help would be great....many thanks

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    Answered on March 11, 2021 at 07:16 AM


    You can fix this from the advanced form designer. I've created a short video to show you how you can do it.


    Should you need our assistance then please feel free to contact us.


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    Answered on March 11, 2021 at 08:11 AM
    Wow! This is the best reply EVER!! How brilliant... I’ve fixed it and am
    Thank you so much ✌🏼