Product list field: 3 column layout is not working

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    Ben_Ellis
    Asked on March 11, 2021 at 05:33 AM

    Hi,

    I had a look at my form by chance and I noticed that all my layout had gone and am not sure why

    I had till yesterday presentation in three columns and suddenly today is all in one row even if the setting is three columns

    Please help me ASAP

    https://form.jotform.com/210612977408357


    1615458789_6049f1e5109b5_

  • Profile Image
    gerardw
    Answered on March 11, 2021 at 07:46 AM

    We apologize for the inconvenience.

    I am able to replicate this at my end too.

    I have now escalated a bug ticket to our developers to check.

    Once there is an update we will let you know via this ticket.

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    Ben_Ellis
    Answered on March 11, 2021 at 08:43 AM

    Thank you gerardw

    Please if you can increase priority to the top level, as we get calls from this morning and customers cannot place their orders and we the deadline is soon

    Thanks

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    Jovanne_A
    Answered on March 11, 2021 at 10:28 AM

    Hi,

    Our developers are already aware of the issue and currently working to resolve it. We will let you know as soon as the issue gets fixed.

    Our apologies once again for the inconvenience.

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    ender
    Answered on March 11, 2021 at 04:22 PM

    Hello,

    This problem was solved. Please check and let us know if you have any other issues.

    Thank you, best regards.