Collapse button not working

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    ekhurbanow
    Asked on March 11, 2021 at 08:50 AM

    Hi there. I collapse button is not working on all my forms. When i press the button it is not collapsing. Please help me to fix this.


    https://form.jotform.com/210691744970057


    Thanks!

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    Anita_K
    Answered on March 11, 2021 at 10:39 AM

    Hi,

    thank you for reaching out to us. Is the collapse button in the product field you are talking about? I've checked your form but it seems to be working.

    1615477163_604a39ab4299f_

    I've cleared your form cache. Can you please try again?

  • Profile Image
    ekhurbanow
    Answered on March 11, 2021 at 01:33 PM

    Actually it doesn't work at editing section.

  • Profile Image
    ekhurbanow
    Answered on March 11, 2021 at 01:36 PM

    Also images load very late on mobile. images resolution is 800×800 pixels.

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    Sonnyfer
    Answered on March 11, 2021 at 08:37 PM

    Thanks for clarifying. The collapse button only works in published forms.

    As for the images, please resize them to a smaller one to optimize your form's loading time.