How do I remove our account from auto pay?

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    Lesley 
    Asked on March 11, 2021 at 09:28 AM

    This is the second time I've attempted to contact someone in customer service. I'm just wanting to remove my credit card information so that we aren't auto billed next year.


    Lesley

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    Nik_M
    Answered on March 11, 2021 at 12:16 PM

    We replied to the thread you posted two days ago: https://www.jotform.com/answers/2952840

    If you have a paid account and you do not want to be billed automatically, you need to cancel your subscription.

    Realted Guide: How to Cancel a Subscription and Downgrade Back to Free