What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having trouble with "conditions"...

    Asked by LTASafetySeminar on November 26, 2013 at 09:48 PM

    I am creating a registration form, with 4 attendee options.  I want the form to show only the fields for the number of attendees chosen.  I have also made certain that my colapsing fields are all set to the same option, Open & Visable.

    I haven't found other help on the forums.  Tried using I.E. and Chrome.

    The first condition I create seems to work.  I create others with the same style, and they do not work. See screenshot.

    Page URL:

  • Profile Image

    Answered by EliezerN on November 27, 2013 at 10:22 AM

    Thanks for contacting us.

    Your conditions are not working because there is a conflict among the conditions when you create rules to show and hide at the same time.

    Now, I cloned your form and fixed it, please take a look at it: http://form.jotformpro.com/form/33304116204943

    If that is what you are looking for, you can clone the form so that you can use it for your needs. Follow this guide to know how to clone it: How to clone a form from an existing URL

    Please let us know if you need further assistance with this or kindly open a new thread to post unrelated inquies.


  • Profile Image

    Answered by LTASafetySeminar on November 27, 2013 at 06:02 PM

    Thank you very much!  So I pretty much had the conditions backwards...I am obviously not a programing person.

    Thanks again!


    And the changes for #1, for those of you trying to use conditions, are as follows:

    If number of attendees is equal to "1"

    or if number of attendees is equal to "2"

    or if number of attendees is equal to "3"

    or if number of attendees is equal to "4"

    show attendee 1

    For anyone else confused about conditions, I am glad to share a screenshot of the corrected conditions, for comparison.

  • Profile Image
    JotForm Support

    Answered by guilledutra on November 27, 2013 at 07:41 PM


    In behalf of my co-worker Eli you are welcome. 

    Thank you for sharing your conditions solution.

    Let us know if you need further assistance.