Cancel FREE Subscription

  • Profile Image
    SMiLeProductions
    Asked on November 27, 2013 at 01:46 AM

    I signed up for a free subscription with my main email address long ago. I only created one form. Now I need to use that adress for a different account (different username). How can I cancel a FREE account?

  • Profile Image
    gori-mathew
    Answered on November 27, 2013 at 06:41 AM

    Hi,

    Thank you for contacting us.

    From your explanation I think you mean deleting he account so that you can use the email ID on a different account, if this is the case please note that the form in the account will be lost.

    This can only be done by some one in the support Team, please give us a go ahead so that someone in the support team can assist you delete the SMiLeProductions account.

    Regards!

  • Profile Image
    SMiLeProductions
    Answered on November 27, 2013 at 11:22 AM

    You understand correctly and I am fine with losing that one form.

     

    What is a "go ahead"?

  • Profile Image
    Jeanette
    Answered on November 27, 2013 at 01:27 PM

    Upon you request, we have deleted your account

    Kind regards

  • Profile Image
    SMiLeProductions
    Answered on November 27, 2013 at 01:43 PM
    Thank you. Great customer service!
    Schae Lewis
    Mission 2 Organize
    773.802.9699
    Sent from my mobile device. Excuse any errors.