Inbox - Download: Submenu closes even before you can hover on it.

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    Vitree
    Asked on March 11, 2021 at 08:05 PM

    Trying to PRINT out a monthly group of records to PDF without success.

    I go to the upper left and have to carefully select the PDF format (it keeps closing the selections until I get it just right).

    When I do nothing gets processed or forwarded....thanks for your assistance.


    1615511100_604abe3d000d0_

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    Vanessa_T
    Answered on March 12, 2021 at 03:42 AM

    Although it seems that we have a different Inbox page layout, I too was able to replicate the issue where it is hard to make a selection within the Download button's submenu.

    I have forwarded this to our backend team so they can check on it.

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    In the meantime, I suggest you make the download within your Tables page instead.

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF