- igreenhaAsked on November 27, 2013 at 10:10 AM
The spread seems to be ok in the form builder, but not on the live form. I'm trying to spread to 3 columns, but neither 3 nor 2 columns seem to have any effect on the live form.
- EliezerNAnswered on November 27, 2013 at 01:42 PM
Thanks for contacting us.
I cloned your form and tried to apply the change and I was able to reproduce the issue.
In the form builder:
Viewing the form in real time:
I also made a test with one of my own, but at this time it worked fine:
However, I was not able to find the reason of this behavior. I deleted all the fields except the checkbox, however, the issue still persists. So I have forwarded this bug to our next level support so that they can look for a prompt solution to this issue.
- EliezerNAnswered on November 27, 2013 at 01:43 PM
We will notify you via this thread once this issue gets resolved. Please open a new thread to post unrelated inquiries.
Thanks for your comprehension.
- pinoytechAnswered on November 27, 2013 at 01:51 PM
I've clone your form to investigate and found Multi Language Form Options causing the issue. By removing multi language form option, that would do the trick.
Please take a look at this video: http://www.screencast.com/t/hsOOyT4itkyC
You might like to take a look at this clone form: http://www.jotformpro.com/form/33305176420950
Feel free to contact us at anytime if you need further assistance.
- emrew86Answered on December 02, 2013 at 07:26 AM
Bug has been fixed...
- igreenhaAnswered on December 02, 2013 at 08:47 AM
Perfect! Thank you for your help!