What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I benefit the premium plan immidiately after I upgrade from free plan?

    Asked by Tenmen on November 27, 2013 at 12:38 PM
    premium plan
  • Profile Image
    JotForm Support

    Answered by Welvin on November 27, 2013 at 01:09 PM

    Hi,

    Yes, for as long as you will provide your correct Jotform username during the upgrade process, the system will automatically upgrade your account to the plan you paid for.

    Thanks

  • Profile Image

    Answered by Tenmen on November 27, 2013 at 02:29 PM

    why the information shown before i click the button to agree the payment listed that

    $9.95 USD for the first month
    Then $9.95 USD for each month
    Effective Date: Dec 28, 2013

    I should wait the whole month until get the benefit?

  • Profile Image
    JotForm Support

    Answered by EltonCris on November 27, 2013 at 03:56 PM

    @Tenmen

    No, after you paid for your premium subscription, your account should automatically upgrade to premium right away. The date specified e.g. Dec 28, 2013 would be your next monthly billing period.

    Hope this clarifies a bit. Thanks!

  • Profile Image

    Answered by Tenmen on November 27, 2013 at 04:03 PM

    Got it, it totally works. Thanks your explanation bro.