My form is not updating changes

  • zyasin
    Asked on March 12, 2021 at 7:01 AM

    Hi,


    I made some changes to my form, fixing the last question syntax, but it's not updating! It looks fine in the editor, but when I go to the preview page or look at the actual link it displays the old version. What's going on here? It seems like some old bad version is being cached and not refreshing. I've tried on multiple browsers, so it's not just my browser.

    https://form.jotform.com/210572423993458


    is the form - I've

    Jotform Thread 2962365 Screenshot
    Page URL: https://form.jotform.com/210572423993458
  • Ariel JotForm Support
    Replied on March 12, 2021 at 8:52 AM

    Hi there,

    Try updating the label and sub-label here:

    161555712320210312 215059 Screenshot 10

    Let us know if the issue persists.

  • carolinefleury
    Replied on March 12, 2021 at 8:57 AM

    j'ai le même problème...                      
  • Ariel JotForm Support
    Replied on March 12, 2021 at 10:02 AM

    Hi carolinefleury,

    I have moved your concern to a new support ticket so that we can address it separately: https://www.jotform.com/answers/2963063