change email default

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    Asked on November 27, 2013 at 01:04 PM

    I've made a reservation form for a client and integrated with Google docs, but I need the default email address to be the clients address and not mine. I tried deleting and re-entering but it keeps sending the form to my account. Thanks.

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    Answered on November 27, 2013 at 03:16 PM


    If you have successfully configured/change form's notification recipient, all submissions would be sent on that email address not on your account email address.

    I assume that you only use "Test Email" button found on the notification wizard. Yes? If so, notification will ONLY send emails to the email address that is associated to your Jotform account (the Primary/default email address). In order to find out if notifications are being sent correctly, I would recommend you to test it on actual submission. Simply open your form on "live mode" (click on "Preview") , fill out the form and submit. Your client should get the notifcation on the specified email address.

    If you need further assistance, please feel free to contact us at anytime.