Login Issue

  • Profile Image
    Mike 
    Asked on March 12, 2021 at 08:08 AM

    When I login, it just takes me back to the same login page with no forms.

    Please help.

  • Profile Image
    Johann_A
    Answered on March 12, 2021 at 11:11 AM

    Hello,

    As per checking, your account is active. I have cleared your form cache. Please try resetting your password again. You may also try resetting your password using a different browser if you still cannot receive the reset password email.

    Guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please give my suggestion a try and let us know how it goes.

    Thank you.


  • Profile Image
    Johann_A
    Answered on March 12, 2021 at 11:26 AM

    Hi just had an update for our team. We had a temporary issue with logins to the HIPAA accounts. Please try again to log in. Apologize for the inconvenience this may have caused.

  • Profile Image
    Mike_Burns
    Answered on March 12, 2021 at 11:33 AM
    I was eventually able to log in.
    
    Mike Burns
    Operations Manager
    Kilgore's Medical Pharmacy
    Phone:573-607-1030 x3
    Fax:573-443-8253
    www.kilgoresrx.com
    CONFIDENTIALITY NOTICE: This email communication may contain private,
    confidential, or legally privileged information intended for the sole
    use of the designated and/or duly authorized recipient(s). If you are
    not the intended recipient or have received this email in error, please
    notify the sender immediately by email and permanently delete all copies
    of this email including all attachments without reading them. If you are
    the intended recipient, secure the contents in a manner that conforms to
    all applicable state and/or federal requirements related to privacy and
    confidentiality of such information.
    ...