why is jot saying i do not have any forms?

I have been using JOT for my outpatient healthcare clinic for months now. All of a sudden it is saying I don’t have any forms? I need to access my forms as soon as possible for my patient care. Thanks!

Hello Maddie,

Thank you for contacting JotForm Support! Can you please provide me with your username, or the email address associated with your account? I am having a hard time pulling up your account details based on the information on this thread.

Thank you in advance!