I am redirected after logging in and then it asked me to log in again

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    Gage Gorski 
    Asked on March 12, 2021 at 08:57 AM

    I am trying to login to my account but when I sign in it says that it was successful but once I am directed to JotForms my forms are not there and it is asking me to sign in again. Can you help me with this problem? Thank you.

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    Answered on March 12, 2021 at 12:54 PM

    We apologize for the inconvenience.

    You are on our HIPAA platform. Can you try logging in directly through https://hipaa.jotform.com? The redirect may be related to the domain. Your account is active, so I see no reason why you can't.

    Thank you.