I am redirected after logging in and then it asked me to log in again

  • Gage Gorski
    Asked on March 12, 2021 at 8:57 AM

    I am trying to login to my account but when I sign in it says that it was successful but once I am directed to JotForms my forms are not there and it is asking me to sign in again. Can you help me with this problem? Thank you.

  • Welvin Support Team Lead
    Replied on March 12, 2021 at 12:54 PM

    We apologize for the inconvenience.

    You are on our HIPAA platform. Can you try logging in directly through https://hipaa.jotform.com? The redirect may be related to the domain. Your account is active, so I see no reason why you can't.

    Thank you.