Ampersand and Breaking Link in PDF Attachment

  • IAPMD
    Asked on March 12, 2021 at 10:52 AM

    Hello.

    The PDF Embedder widget renders a link to the associated file in the PDF attachment to email notifications. An & in the URL breaks it. We have deleted the file, renamed it removing the &, but the & persists in the URL leaving the link broken

    Jotform Thread 2963246 Screenshot
    Page URL: https://eu.jotform.com/pdf-editor/201494348398163?submission=4710711442314154071
  • Niko_N
    Replied on March 12, 2021 at 5:34 PM

    Greetings,

    We apologize for the inconvenience.

    I've tested the cloned version of your form; however, I could not replicate your issue: generated link should successfully work: 1615588342 604bebf60e0d3 Screenshot 10

    Could you please try to access using any other browser and check again? If the issue persists, please remove whitespaces from the name of the PDF file and upload it again.

    I've cleared your form caches from our end.

    Please give it a try and let us know if the issue persists.

    Thank you!