Opening a jotform via email

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    Asked on March 12, 2021 at 02:44 PM

    I want to set up my jotform to automatically open when the user clicks the open file button in their email notification to complete the jotform. Is their something that needs to be set in "SETTINGS" that I'm not doing correctly?

    I tried sending out a test jotform and when the open file link was clicked it directed the user to log in via facebook, google, or by their email just to get to the form to complete. I don't want this to happen. I want the form to just open when the link is clicked. Please advise.

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    Answered on March 13, 2021 at 01:01 AM

    You have marked the form with Private access.


    Change it to Public from the Settings.

    You have also assigned this form to users. If the form is assigned, it is required for users to have an account to access and fill the form.

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    Answered on March 13, 2021 at 01:46 PM

    Thank you. I've reset my settings and the form is opening properly.