What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are submissions from over a month ago being factored into my quota?

    Asked by orderkosherfood on November 27, 2013 at 10:40 PM

    Hi. I am hoping to get clarification as to why submissions from over a month ago are being factored into my monthly quota causing me not to be able to have active forms. Thank you.

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    JotForm Support

    Answered by EltonCris on November 27, 2013 at 11:36 PM

    Hi there,

    I have fixed it by scanning the number of submissions submitted on this month per form. Kindly check your account now.

    If you came across this issue again, let us know here. Thank you!