Latest mobile app version not showing submissions

  • ebrenes
    Asked on March 13, 2021 at 2:13 AM
    P.D. The app version 1.15.8 still no show me the submissions when I send a assign form, only show the submissions of my form. The version 1.15.7 its work perfectly for show submissions an both cases.
  • Vanessa_T
    Replied on March 13, 2021 at 2:17 AM

    Please note that when assigning a form, an assignee can only view their own submissions, not submissions made by someone else.

    Can you please share a screencast/video while making a submission on your v1.15.8 mobile app then viewing the submission afterwards?

    My phone is in the latest 1.15.8 version and it works just fine.

  • ebrenes
    Replied on March 13, 2021 at 11:46 AM

    Hello, I try again after send this, but I not undesrtand why only some assign me is showing in submissions view. You can view the video, so I delete the assign and reassign for check the permissions. All the permissions are in view and Edit later.

    https://drive.google.com/file/d/1Akj9Bhvh1j7ISwddvXlfxigtGCGVvfwk/view?usp=drivesdk

  • VincentJay
    Replied on March 13, 2021 at 6:33 PM

    Hi,

    I tried this using my android phone and it is working fine. To my understanding, it is working fine on the old version and not on the latest version. Unfortunately, I do not have the old version. If you still have it, could you please share again a screenshot/video that is working fine on the older version?

    Also, is this happening only when you assign the form?

  • ebrenes
    Replied on March 13, 2021 at 6:46 PM

    Hello, I created some test in app version 1.15.8 and work fine the problem is with a some asign forms in the form "Prueba bitacora 1" no showing me the submissions, i cloned the form and assign again and the same problem, is not showing the submissions, I create a little form for test and with that form is showing the submissions.

    In the version 1.15.7 all its ok.

    https://drive.google.com/file/d/1ArjH2Oe8VGigC53SteK22TpppjPwp4aN/view?usp=drivesdk

  • VincentJay
    Replied on March 13, 2021 at 8:07 PM

    Thank you for providing more information (videos) about the issue.

    I will forward this issue to our developers so they can check it further.