Integration of Dropbox seems not to work

  • Profile Image
    ocstokrode
    Asked on March 13, 2021 at 06:03 AM

    Hi

    For a new form I want to setup an integration with Dropbox.
    But it seems there's a problem to set up the integration.

    When I use the widget I will get the "Allo" access button.

    1615633238_604c9b56e58e2_Schermafbeeldin

    But when I click this, I'll get always an error message...
    (I tried again several times during the day with the same result)

    1615633238_604c9b56c48f1_Schermafbeeldin

    Can you help me?

  • Profile Image
    IvayloK
    Answered on March 13, 2021 at 04:00 PM

    If you gets this error message, when you try to integrate with Dropbox, it may be caused by a failed account authentication or perhaps there was a delay in the internet connection.

    I would suggest that you log into your account from a different device and try integration to Dropbox again. Also, please make sure that you are entering your Dropbox credentials correctly when integrating into your form.

    Here is the relared guide: https://www.jotform.com/help/77-upload-to-dropbox-with-jotform

    Please let us know if the issue continues.