What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Want to downgrade curent plan

    Asked by digitalshop on November 28, 2013 at 05:34 AM

    Dear Jot Form Team,


    I Want to downgrade my subsciption plan from Economy to Starter, but it is not getting downgraded, some error is coming, plz resolve this issue immediately.




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    JotForm Support

    Answered by Welvin on November 28, 2013 at 07:28 AM

    Hi Hasan,

    We've fixed this. The system fails to downgrade your account on the date specified which is November 12, 2013. You're now on Free Plan.