How to find old submission data after deleting fields?

  • balancedview
    Asked on March 13, 2021 at 2:59 PM

    Hi there,

    Ok so on our main form where we have many submissions, I deleted the entire content of the form as we are now using it as a landing page with hyperlinks to separate forms.

    I went to go and export the data for all submissions but not it does not appear due to the form fields being changed. I tried reverting the form back to its original design but it still did not work so that I can retrieve the submission data.

    It is important that I get that data as soon as possible, please help!

    Thanks you.

  • Sonnyfer JotForm Support
    Replied on March 13, 2021 at 10:29 PM

    Hi there - You can revert your form to a previous version where the fields are still there. After you downloaded the submissions with that field, you can re-delete the fields on the form.

    Alternatively, you can check the old notification emaisl you received to browse your oldest submissions.