deleted forms do not delete uploads

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    hilarybruel
    Asked on March 13, 2021 at 05:23 PM

    Can you please check to see if I have any "ghost uploads" on my account? I deleted a bunch of old forms with attached files but it didn't make a difference. The only thing that seems to work is deleting each attachment individually — but now I've deleted a bunch of forms and don't know how to access the attachments from them.

    Also, is there a fix for this bug? It's really tedious to have to delete each file individually.

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    Vanessa_T
    Answered on March 14, 2021 at 01:17 AM

    When deleting a form, make sure that you have Purged it from the Trash folder.

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    Same with the submissions, if you have moved a submission to trash, please completely delete it within the Trash folder.

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