¿por que me suspendieron la cuenta?

  • Profile Image
    Jorge 
    Asked on March 13, 2021 at 07:00 PM

    Hola, utilizo Jotform en la oficina de mi trabajo y en mi hogar, ¿me vuelven a habilitar la cuenta por favor?



    Gracias

  • Profile Image
    Ariel_P
    Answered on March 14, 2021 at 04:56 AM

    Hello there,

    The following forms were found on your account jorgeoscar1975 and flagged as scam.

    We understand this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending forms.

    Or, kindly provide us the following information:

    1. The URL where your forms are used.
    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2965412 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to the team concerned.