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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended

    Asked by jphilip on November 28, 2013 at 07:49 AM


    Im not sure why the form i created was suspended. I edited the form today and had added some arabic text along with the English. Can you please let me know why it has been suspended?
    Describe the purpose of your forms.
    The form is a basic Order Form for customers to order products for a event that takes place next week. It is only a week long event in Doha, Qatar.
    If you have asked for username or password in one of your forms, please describe the reason.
    I have not requested for any Username or Passwords in the Form i had created.
    Provide the URL of your web site where you use these forms.
    The form is being linked to from http://www.woqod.com.qa/net/index.aspx
    Page URL:

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    JotForm Support

    Answered by Welvin on November 28, 2013 at 08:26 AM


    Apologize! It's fixed now! You have been auto suspended probably because of the Arabic term used in your form. I have check your forms and found nothing which is against our Terms of Use so I have reactivated your account. Please kindly check again.