Square Expiry of Oauth authentication token.

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    Asked on March 14, 2021 at 12:26 PM

    I'm getting a payment error when I try to process payments via my online form. It was working fine yesterday but today I get this message:

    Payment error

    The provided OAuth access token has expired. You must renew the access token via the Renew Access Token endpoint.

    I'm not sure how to do that.

  • Profile Image
    Answered on March 14, 2021 at 04:26 PM

    Hi there,

    Checking your form, I can see that it's integrated with Square, and the error in question means that your access token is expired. This error is related to Square, not JotForm.

    Can you please try disconnecting and reconnecting the form with Square again as shown below?15601874708.png?md5=oUlAFfm7wVQYvjCKsHnp

    Related guide: How-to-integrate-form-with-square

    Should you have any further inquiries, we will be more than happy to help.