Issues upgrading to HIPAA.

I did the HIPAA compliance but it says that something went wrong. I have a message saying I'm not compliant. How do i correct this? I already did the BAA agreement too.

Thanks! Crystal

Hi there,

Thanks for reaching out to us!

Can you please let us know which step you get stuck at from the steps of upgrading to HIPAA compliance?

To know all the steps in detail, kindly have a look at the guide below.

How-to-upgrade-to-hipaa-compliance

We're patiently waiting for your response.

I believe step 6, integrations. I did the password change and BAA.
thanks.
Crystal Seay
VP Softball
Calvert County American Little League
443-624-1885
________________________________
...

This pops up and towards the bottom it says 'something went wrong'.
[cid:53da171f-4e11-44d0-99dc-b90e97af9d36]
Crystal Seay
VP Softball
Calvert County American Little League
443-624-1885
________________________________
...

Hi vicepresidentsb, thank you for reaching us.

We are unable to receive your email attachment. Could you kindly open this ticket and click on image icon to upload your screenshot?

We await your updated response.