Issues upgrading to HIPAA.

  • Profile Image
    Crystal  
    Asked on March 14, 2021 at 12:50 PM

    I did the HIPAA compliance but it says that something went wrong. I have a message saying I'm not compliant. How do i correct this? I already did the BAA agreement too.

    Thanks! Crystal

  • Profile Image
    Amin_N
    Answered on March 14, 2021 at 04:47 PM

    Hi there,

    Thanks for reaching out to us!

    Can you please let us know which step you get stuck at from the steps of upgrading to HIPAA compliance?

    To know all the steps in detail, kindly have a look at the guide below.

    How-to-upgrade-to-hipaa-compliance

    We're patiently waiting for your response.

  • Profile Image
    vicepresidentsb
    Answered on March 14, 2021 at 05:11 PM
    I believe step 6, integrations. I did the password change and BAA.
    thanks.
    Crystal Seay
    VP Softball
    Calvert County American Little League
    443-624-1885
    ________________________________
    ...
  • Profile Image
    vicepresidentsb
    Answered on March 14, 2021 at 05:33 PM
    This pops up and towards the bottom it says 'something went wrong'.
    [cid:53da171f-4e11-44d0-99dc-b90e97af9d36]
    Crystal Seay
    VP Softball
    Calvert County American Little League
    443-624-1885
    ________________________________
    ...
  • Profile Image
    Jessica_H
    Answered on March 15, 2021 at 12:17 AM

    Hi vicepresidentsb, thank you for reaching us.

    We are unable to receive your email attachment. Could you kindly open this ticket and click on image icon to upload your screenshot?

    1615781780_604edf94f0b84_

    We await your updated response.