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instagrindhelpAsked on March 14, 2021 at 3:56 PM
so i created a form today and i wanna say that ur form is soooooo COOLLLL! i love it and it helps me so much! but the design won't change, i changed it on orange colour but the design is still the deafult, the blue one, i tried waiting and i switched devices, still wont. What can i do?
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Jessica JotForm SupportReplied on March 14, 2021 at 11:06 PM
Hi instagrindhelp, thank you for reaching us.
It seems like your account has been suspended. Kindly allow me some time to get in touch with our reviewer team. We will notify you through this ticket as soon as there are updates.
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Jessica JotForm SupportReplied on March 16, 2021 at 12:48 AM
Hi instagrindhelp, thank you for the wait.
Your account has been suspended for collecting login credentials. Kindly note it is violating our Term of Use to collect sensitive information such as login credentials, credit card information, etc. To reactivate your account, we will need to remove the offending fields to reactivate your form and account.
Will you comply with our Term of Use and allow us to remove the offending fields?