Account Space

  • Profile Image
    Lencki
    Asked on March 14, 2021 at 07:55 PM

    Hello,


    I received a notification that I've exceeded the upload limit of my current account. I deleted the submissions that were taking up the space and purged those submissions in attempt to clean up the space in my account. However, the upload space still says I exceed the limit.

    How can I free up that space?

    Thanks,

    Noah Lencki

  • Profile Image
    Vanessa_T
    Answered on March 15, 2021 at 02:38 AM

    As per checking, there are still submissions on your Trash folder.

    Kindly purge them within the Trash folder to completely free up the space.

    1615790291_604f00d39d744_03390.jpg

  • Profile Image
    Lencki
    Answered on March 15, 2021 at 09:33 AM
    Got it! Thank you!!
    ...