Service Discontinue

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    novishealthcareaustralia
    Asked on March 15, 2021 at 12:48 AM

    Hi Support,

    We would like to know how much will it cost to discontinue our service, as of this time, we will no longer be using the form function on our website.

    Can you check if we can get a credit or prorated charge for the months that we will no longer use the service?

    Looking forward to your response.

  • Profile Image
    Ahmed_S
    Answered on March 15, 2021 at 06:10 AM

    Greetings,

    Your subscription (Bronze Yearly Plan) shall end on 20-Aug-2021, if you want to cancel this subscription now you can refund the remaining period (around 5 months, $73 approximately), the exact refund amount will be calculated on a prorated base by the system, usually it takes from 3 to 5 working days for the refunded amount to be settled in your bank account.

    Please inform us if you want to proceed with the cancellation & refund request.