'Form over quota'

  • FirstStepsChildcare
    Asked on March 15, 2021 at 5:43 AM

    Hi,


    I received an email to say that we have exceeded our 100 form limit. I have therefore gone through our forms and deleted these right down to allow for our parents of a childcare setting to fill the forms out. But however it is still saying on our website that the 'Form is over Quota'.


    Please can you help.

    Jotform Thread 2967390 Screenshot
  • Jovanne JotForm Support
    Replied on March 15, 2021 at 9:55 AM

    Hi, thank you for contacting support.

    I have now recalculated your upload space limit, and your forms should be working fine by now.

    Please check and let us know if you have further questions.

  • FirstStepsChildcare
    Replied on March 15, 2021 at 10:41 AM

    Hi,


    Many thanks for your help, that's brilliant!