I cannot upgrade

  • Profile Image
    jyskfirmatoj
    Asked on March 15, 2021 at 06:45 AM

    Hello.

    I want to upgrade from the free version to the bronze version, but I get the following error message. Can you please help me?

    1615805047_604f3a7714af8_

    Have a nice day.

    Best regards,

    Katrine Haugaard

    Digital Manager

    Jysk Firmatøj

  • Profile Image
    Anita_K
    Answered on March 15, 2021 at 10:50 AM

    Hi,

    thank you for reaching out to us.

    What payment method are you trying to use? Your card might have declined the payment or has low funds. Please try again in a few hours.

    If you still cannot upgrade, please contact your bank for verification, use a different card or PayPal if you have one.