I cannot upgrade

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    Asked on March 15, 2021 at 06:45 AM


    I want to upgrade from the free version to the bronze version, but I get the following error message. Can you please help me?


    Have a nice day.

    Best regards,

    Katrine Haugaard

    Digital Manager

    Jysk Firmatøj

  • Profile Image
    Answered on March 15, 2021 at 10:50 AM


    thank you for reaching out to us.

    What payment method are you trying to use? Your card might have declined the payment or has low funds. Please try again in a few hours.

    If you still cannot upgrade, please contact your bank for verification, use a different card or PayPal if you have one.