Suspended account

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    Jessie Hsu 
    Asked on March 15, 2021 at 08:45 AM

    Hi there, my account using this same email was suspended. Just wondering why and if you can help unsuspend it. When my team tries to access the form it says the attached message. WhenI log in, it says my account was suspended.


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    Answered on March 15, 2021 at 12:37 PM

    I have checked your account and it seems to have been auto suspended by our phishing detector.

    I have checked your forms but I can't seem to find any fields that would have violated our terms of use.

    I have lifted the suspension in your account.

    If you need further assistance, let us know.